RefWorks Cittaion Management System (RefWorks)The library provides you with access to RefWorks, a citation management software program designed to assist you with managing citations, creating bibliographies and citing sources in your papers. Once you create your account, you will be able to access your citations both on and off campus. In most cases, you will be able to download articles with citations directly from library databases and citations from the library catalog, CUNY+ or Onesearch.