Skip to Main Content

Mental Health Resources: Websites and Hotlines

A guide of mental health resources for the BCC community.

Recommended Websites & Hotlines

NYC Well

What: Available 24/7. Speak with a professional or peer counselor for confidential, non-judgmental emotional support, suicide prevention, crisis support, and help accessing mental health and substance abuse care.

Chat online: https://nycwell.cityofnewyork.us/en/

Call: 1-888-NYC-WELL or 1-888-692-9355

Text: Text WELL to 65173

Languages:

-English: 1-888-NYC-WELL (1-888-692-9355)

-Press 2 Call 711 (Relay Service for Deaf/Hard of Hearing)

-Español: 1-888-692-9355, Press 3

-中文: 1-888-692-9355, Press 4 I

-Interpreters are available for 200+ languages.

 

Crisis Textline

What: Connect with a Crisis Counselor, a real-life human being trained to bring texters from a hot moment to a cool calm through active listening and collaborative problem solving. Available 24/7

Text: Text HOME to 741741

Website: https://www.crisistextline.org/

 

Suicide Prevention Lifeline

What: Available 24/7. Free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.

Call: 1-800-273-8355

TTY: 1-800-799-4889

Chat online: www.suicidepreventionlifeline.org/chat

 

SAHMSA Disaster Distress Helpline

What: Available 24/7/365.  SAHMSA’s (Substance Abuse and Mental Health Services Administration Resources) Disaster Distress Helpline provides immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster, pandemic (including COVID-19) etc.

Call: 1-800-985-5990 (English and español)

TTY: 1-800-846-8517

Text:

(English) Text TalkWithUs to 66746

(español) SMS Hablanos al 66746

 

Sanctuary for Families Safety Plan

What: A safety plan (a set of steps one can take to reduce the risk of harm in unsafe situations with an abuser or family member) designed with changes in the current environments due to coronavirus in mind.

Website: https://sanctuaryforfamilies.org/safety-planning-covid19/

Languages: English, Spanish

 

Trans Lifeline

What:  Available 24/7. A peer support service run by trans people, for trans and questioning callers. This hotline is staffed exclusively by trans operators is the only crisis line with a policy against non-consensual active rescue.

Website: https://www.translifeline.org/

Call: 1-877-565-8860